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Terms & Conditions

1. Introduction:
Welcome to Prosperity Transformationz. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully as they constitute a legal contract between you and Prosperity Transformationz.

2. Ownership of the Site:
This website is owned and operated by Prosperity Transformationz. All content, including text, graphics, logos, images, and software, is the property of Prosperity Transformationz and is protected by international copyright laws.

3. Copyright:
All material offered on this website, including products, services, and content, is protected by copyright laws. You may not reproduce, distribute, modify, display, perform, or create derivative works from any of the material without explicit written permission from Prosperity Transformationz. Unauthorized use of any content from this site may result in legal action.

4. Website Use:
By using this website, you agree to use it solely for lawful purposes. You may not use this site in a manner that could disable, overburden, or impair the site, or interfere with any other party's use of the site. Any use of the content on this site must be in accordance with these terms and conditions and must respect the rights of Prosperity Transformationz.

5. Liabilities and Responsibilities:
Prosperity Transformationz strives to ensure the accuracy of the information on this site. However, we do not warrant that the content is error-free or that the site will always function without disruptions. Users agree to use the site at their own risk. Prosperity Transformationz is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, products, or website.

6. Disclaimer:
The products and services offered on this site are not intended to diagnose, treat, cure, or prevent any disease. The information provided is for educational purposes only and should not be construed as medical advice. Prosperity Transformationz makes no guarantees or promises regarding the effectiveness or outcomes of any product or service. The use of any product or service is entirely at the consumer's discretion and responsibility. Consumers should ensure they are fully aware of what they are purchasing and make informed decisions based on their own research and knowledge.

7. Requirements for Using the Store:
To use our store and services, you must be at least 18 years old or have the consent of a parent or guardian. You agree to provide accurate, current, and complete information when creating an account and using our services. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

8. Notification upon Modification of Terms:
Prosperity Transformationz reserves the right to modify these terms at any time. Changes will be posted on this page. Continued use of the site and services after changes have been made constitutes acceptance of the new terms.

9. Termination of Contract:
We reserve the right to terminate or suspend access to our services immediately, without prior notice or liability, for any reason, including but not limited to a breach of the terms. Upon termination, your right to use the services will cease immediately.

10. Arbitration Clause:
By using this website and our services, you agree that any dispute, claim, or controversy arising out of or relating to these terms and conditions, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in accordance with the process set out by Prosperity Transformationz. This arbitration process shall be binding, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

11. Governing Law:
These terms are governed by and construed in accordance with the laws of South Africa. You agree to submit to the exclusive jurisdiction of the courts located in South Africa to resolve any dispute arising out of the use of our services, products, or these terms.

12. Privacy Policy:
Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

13. Prohibited Uses:
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.

14. Disclaimer of Warranties:
The site and all information, content, materials, products, and services included on or otherwise made available to you through this site are provided by Prosperity Transformationz on an "as is" and "as available" basis unless otherwise specified in writing. Prosperity Transformationz makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, products, or services included on or otherwise made available to you through this site.

15. Contact Information:
If you have any questions or concerns regarding these terms, please contact us at:
- Email: support@prosperitytransformationz.com
- Phone: 082 467 3876
- Address: 4 Peter Road, Moret, Randburg

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Thank you for choosing Prosperity Transformationz.

Privacy Policy

1. Introduction: At Prosperity Transformationz, your privacy is important to us. This page describes how personal information is collected, used, and shared. By using our website and services, you agree to the collection and use of your data in accordance with this policy.

2. Collecting Personal Information: We collect personal information to provide and improve our services. The types of personal information we may collect include:

  • Name

  • Contact information (email address, phone number)

  • Payment information

  • Shipping and billing addresses

  • Usage data (e.g., cookies, IP address)

3. Sharing Personal Information: We do not share your personal information with third parties without your consent, except in the following cases:

  • To comply with legal obligations

  • To protect and defend our rights and property

  • To prevent or investigate possible wrongdoing in connection with our services

  • To protect the personal safety of users of our services or the public

4. Using Personal Information: We use your personal information for various purposes, including:

  • To process and fulfill your orders

  • To provide customer support

  • To send you updates, promotional materials, and other information related to our services

  • To improve our website and services

  • To comply with legal requirements

5. Customers’ Rights: You have the right to access, correct, or delete your personal information. You can also object to the processing of your data or request that we restrict its use. To exercise these rights, please contact us using the information provided below.

6. Use of Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site and improve its functionality. You can choose to accept or decline cookies through your browser settings.

7. Security of Personal Information: We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

8. Changes to This Policy: We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes. Your continued use of our services after changes have been made constitutes acceptance of the new policy.

9. Contact Information: If you have any questions or concerns regarding this privacy policy or wish to exercise your rights, please contact us at:

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Thank you for trusting Prosperity Transformationz with your personal information. We are committed to protecting your privacy and ensuring that your data is used responsibly.

RETURN POLICY

At Prosperity Transformationz, we are committed to ensuring your satisfaction with our products. If you are unhappy with your purchase, please review our return and exchange policies below.

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1. Damages and Issues:

  • Inspect Your Order: Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item.

  • Reporting Damages: If your item arrives damaged, please contact us within 7 days of receiving your order. Provide photos of the damage along with your order details.

2. Exceptions and Non-Returnable Items:

  • Non-Returnable Items: Due to the nature of our products, we do not accept returns or exchanges on the following:

    • Custom-made items

    • Perishable goods (e.g., candles, oils)

    • Items marked as final sale

  • Return Limitations: Items must be unused and in their original packaging to be eligible for an exchange.

3. Exchanges and Refunds:

  • Exchanges: We only replace items if they are defective or damaged. If you need to exchange an item, contact us within 7 days of receiving your order.

  • Refunds: We do not offer refunds. Please ensure you read and understand the product descriptions before making a purchase.

4. Contact Information: If you have any questions or concerns regarding returns, exchanges, or any other inquiries, please contact us at:

Thank you for choosing Prosperity Transformationz. We are here to assist you and ensure your satisfaction with every purchase.

Shipping & Payment

1. Shipping Options: We offer both local and international shipping options to meet your needs.

2. Supported Shipping Zones:

  • Local Shipping: Within South Africa

  • International Shipping: Available to select countries, please send a direct email for assistance

3. Shipping Costs:

  • Local Shipping: Calculated at checkout based on your location and the weight of your order.

  • International Shipping: Costs vary by destination and will be calculated at checkout.

4. Order Processing and Delivery Times:

  • Processing Time: Orders are processed within 1-2 business days.

  • Local Delivery: Typically takes 2-5 business days.

  • International Delivery: Typically takes 7-14 business days, depending on the destination.

5. Same-Day Delivery:

  • Available for local orders placed and paid for by 11:00 AM.

  • You will receive a confirmation message with the estimated delivery time.

6. Self-Collection:

  • You are welcome to collect your order from 4 Peter Road, Moret, Randburg.

  • You will receive a message once your package is ready for collection, along with the pick-up time.

7. Returns, Exchanges, and Damages:

  • Returns: We do not offer refunds, so please ensure you understand what you are purchasing.

  • Exchanges: Allowed for defective or damaged items. Contact us within 7 days of receiving your order.

  • Damages: If your item arrives damaged, please contact us immediately with photos of the damage.

  • Lost Packages: We are not responsible for packages lost due to incorrect addresses. Ensure your address is accurate when placing your order.

8. Payment Options:

  • Credit/Debit Cards: Visa, MasterCard

  • EFT (Electronic Funds Transfer): Bank details will be provided at checkout.

9. Payment Requirements and Instructions:

  • Full Payment: Required at the time of booking or purchase.

  • EFT Payments: Must be received by 17:00 the day prior to your appointment to avoid cancellation.

  • Proof of Payment: Send to 082 467 3876.

10. Contact Information: For any questions or concerns regarding shipping, payment, or any other inquiries, please contact us at:

Thank you for choosing Prosperity Transformationz. We are committed to providing excellent service and ensuring your satisfaction with every purchase.

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